This privacy statement describes why and how we collect and use personal data and provides information about individuals' rights. It applies to personal data provided to us, both by individuals themselves or by others on behalf of individuals. We may use personal data provided to us for the purposes described in this privacy statement or as made clear in another form before collecting personal data.
Personal data is any information relating to an identified or identifiable living person. When collecting and using personal data, our policy is to be transparent about why and how we process personal data.
We process personal data for numerous purposes, and the means of collection, lawful basis of processing, use, disclosure, and retention periods for each purpose differ, and are set out in the relevant statement below.
The personal data that is provided to us, is provided either directly from the individual concerned, from a third party acting on behalf of an individual, or from publicly available sources (such as internet searches, and Companies House). Where we receive personal data from a third party that relates to an individual, we request that this third party inform the individual of the necessary information regarding the use of their data. Where necessary, reference may be made to this privacy statement.
Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use all reasonable measures to try to prevent unauthorised access.
We provide services to individuals as well as businesses, non-profits, and other organisations. The exact data held will depend on the services to be provided. Where we engage with clients for professional services, we may collect and process personal data in order to satisfy a contractual obligation. We request that clients only provide the personal data that is required for us to fulfil our contractual obligation.
We retain the personal data processed by us in a live environment for as long as is considered necessary for the purpose(s) for which it was collected (including as required by applicable law or regulation, typically 6 years). We may keep data for longer in order to establish, exercise, or defend our legal rights and the legal rights of our clients. In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it.
We manually profile our business contacts, so that we can assess the health of our relationship with them. Where we process the data of business contacts, we rely on legitimate interests or consent, depending on the situation. Personal data from our contacts is stored for business to business purposes only.
Personal data collected for employment, including unsuccessful applicants and enquiries, and employees is held for as long as necessary in order to fulfil the purpose for which it was collected, or for a maximum of two years where those purposes no longer become necessary.
When people visit our website, personal data is collected both through automated tracking and interactions with various forms on the website or apps (collectively referred to as the websites).
Personal data may also be collected when individuals correspond with us by phone, e-mail, social media or otherwise. This includes information provided when an individual registers to use our websites, subscribes to our services, makes an enquiry, comments on publications, enters a competition, promotion or survey, applies to work for We Will Do Limited or reports a problem with our websites. When individuals visit our website or social media platforms, certain personal data may be automatically collected. We work closely with third parties who may collect data on our behalf (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies).
Often, individuals who visit our website additionally fall into another category as listed by this privacy statement. For instance, users of our websites may be current clients, business contacts or become clients in the future. Where this is the case, data held and processed for individuals who use our website may also become data that is held and processed for another purpose.
The data that we hold depends on what data was entered and for what purpose. Where data was entered in order to engage with functionality of our website, that personal data may include their name, address, e-mail address and phone number, financial and credit card information, personal description and photograph.
Where data is collected automatically, the data that we may collect includes technical information, including the Internet protocol (IP) address used to connect an individual's computer to the internet, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
Other data about an individual's visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
We will only share personal data with others when we are legally permitted to do so. When we share data with others, we put contractual arrangements in place to protect the data and to comply with our data protection, confidentiality and security standards.
Personal data held by us may be transferred to:
>Third party organisations that provide applications/functionality, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, run and manage our internal IT systems. For example, providers of information technology, cloud-based software as a service providers, identity management, website hosting and management, data analysis, data backup, security and storage services.
>Third party organisations, professional individuals inc. but not limited to sole traders, contractors and partner agencies that otherwise assist us in providing goods, services or information.
>We Will Do Limited
>Auditors and other professional advisers.
>Law enforcement or regulatory agencies or those required by law or regulations.
Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights as follows:
Individuals may request access to their personal data held by us as a data controller.
Individuals may request us to rectify personal data submitted to us or, where appropriate, contact us via the relevant website registration page or by amending the personal details held on relevant applications with which they registered.
Individuals may request that we erase their personal data.
Where we process personal data based on consent, individuals may withdraw their consent at any time by contacting us or clicking on the unsubscribe link in an email received from us. Individuals may have other rights to restrict or object to our processing of personal data and the right to data portability. Individuals may request information about, or for human intervention into, any automated data processing that we may undertake. If you wish to exercise any of these rights, please contact us at hello@wewilldo.uk
Updates to this privacy statement will appear on our website. This privacy statement was last updated on 4th June 2021.
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